This Privacy Policy applies to cbmindia.org
cbmindia.org recognizes the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat user information we collect on http://www.cbmindia.org and other offline sources. This Privacy Policy applies to current and former visitors to our website and to our online customers. By visiting and/or using our website, you agree to this Privacy Policy.
cbmindia.org is a property of CBM INDIA TRUST, registered under the Indian Trust Act, 1882 established on 20.06.1994, with registration number 431/1994 of Book 4 Vol. 254 pages 255 to 262.
Information we collect
Contact information. We might collect your name, email, mobile number, phone number, street, city, state, pin-code, country and IP address.
Payment and billing information. We might collect your billing name, billing address and payment method when you make a donation. We NEVER collect your credit card number or credit card expiry date or other details pertaining to your credit card on our website. Credit card information will be obtained and processed by our online payment partner. We do not collect or store any banking related information of yours in our database.
Information you post. We collect information you post in a public space on our website or on a third-party social media site belonging to cbmindia.org.
Demographic information. We may collect demographic information about you, your interests, causes you intend to support, donations you make, or any other information provided by you during the use of our website. We might collect this as a part of our survey also.
Other information. If you use our website, we may collect information about your IP address and the browser you’re using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.
We collect information in different ways.
We collect information directly from you. We collect information directly from you when you make a donation or an enquiry. We also collect information if you post a comment on our websites or ask us a question through phone or email.
We collect information from you passively. We use tracking tools like Google Analytics, Google Webmaster, browser cookies and web beacons for collecting information about your usage of our website.
We get information about you from third parties. For example, if you use an integrated social media feature on our websites, the third-party social media site will give us certain information about you. This could include your name and email address.
Use of your personal information
We use information to contact you: We might use the information you provide to contact you for confirmation of a donation made on our website or for other promotional purposes.
We use information to respond to your requests or questions. We might use your information to confirm your donations or support you with your queries.
We use information to improve our products and services. We might use your information to customize your experience with us. This could include displaying content based upon your preferences.
We use information to look at site trends and customer interests. We may use your information to make our website and products better. We may combine information we get from you, with the information we get from third parties about you.
We use information for security purposes. We may use information to protect our organization, our donors, our partners, our staff, our management or our websites.
We use information for marketing purposes. We might send you information about special campaigns. We might also tell you about new campaigns and programs.
We use information to send you transactional communications. We might send you emails or SMS about your donation or your queries submitted on our website.
We use information as otherwise permitted by law.
Sharing of information with third-parties
We will share information with third parties who perform services on our behalf. We share information with partners who help us manage our online donation process or transactional message processors. Some partners may be located outside India. In such cases, we have confidentiality agreement with partners not to share information further.
We may share information if we think we have to in order to comply with the law or to protect ourselves. We will share information to respond to a court order or subpoena. We may also share it to a government agency or investigatory body upon requests. Or, we might also share information when we are investigating potential fraud.
We may share information with any successor to all or part of our organization. For example, if part of our organization is taken over we may give our donors list as part of that transaction.
We may share your information for reasons not described in this policy. We will tell you before we do this.
We will never sell the data collected to any other parties
Email Opt-Out
You can opt out of receiving our marketing emails. To stop receiving our emails, please email info@cbmindiatrust.org. It may take about ten days to process your request. Even if you opt out of getting marketing messages, we will still be sending you transactional messages through email and SMS about your donations and queries.
Third party sites
If you click on one of the links to third party websites, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third party sites.
Grievance Officer
In accordance with Information Technology Act 2000 and Information Technology Rules 2021, the name and contact details of the Grievance Officer are provided below:
Valentina Gazzola
Officer – Brand & Communication
140, “Commerce Cube”, 3rd Floor, 5th Main,
Puttannachetty Road, Chamarajpet,
Bangalore – 560 018.
Karnataka – INDIA
Phone: +91-080- 26673635
Email:valentina.gazzola@cbmindia.org
If you have any questions about this Policy or other privacy concerns, you can also email us at info@cbmindiatrust.org
Updates to this policy
This Privacy Policy was last updated on 30.09.2021. From time to time we may change our privacy practices. We will notify you of any material changes to this policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.
Jurisdiction
If you choose to visit the website, your visit and any dispute over privacy is subject to this Policy and the website’s terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India.